Last Updated: November 2, 2026
The Canadian College of Homeopathic Medicine (“CCHM,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, contact us, request information, register for an event or course, apply to or enroll in one of our programs, or otherwise interact with CCHM.
1. Information We Collect
The personal information we collect depends on how you interact with CCHM and may include:
- Your name, email address, telephone number, mailing address, and other contact information
- Information you provide through inquiry, registration, application, enrollment, survey, or other forms
- Academic, educational, or professional information provided as part of an application or enrollment
- Information relating to courses, attendance, academic progress, and student services
- Payment and transaction information
- Communications you have with CCHM
- Information you provide when registering for webinars, Q&A sessions, workshops, courses, or other events
- Website and technical information, such as IP address, browser type, device information, pages visited, and interactions with our website or communications
We seek to collect only the personal information reasonably necessary for the purposes identified at the time of collection or otherwise described in this Privacy Policy.
Certain CCHM services, including participation in or receiving services through our Teaching Clinic, may be subject to additional privacy, confidentiality, consent, or other agreements provided at the time of registration or participation. Where applicable, those additional terms govern the collection and handling of information associated with those services.
2. How We Use Personal Information
CCHM may use personal information to:
- Respond to inquiries and requests for information
- Process applications, registrations, and enrollments
- Administer courses, programs, examinations, student accounts, and academic services
- Provide student support and communicate important academic or administrative information
- Process payments and maintain transaction records
- Register participants for webinars, Q&A sessions, workshops, and other events
- Send requested information about CCHM programs, courses, events, and services
- Send promotional or educational communications where you have provided consent or where otherwise permitted by law
- Operate, maintain, secure, and improve our website and online services
- Analyze website traffic, engagement, and the effectiveness of our communications and marketing
- Maintain appropriate business, academic, and administrative records
- Meet accreditation, regulatory, legal, accounting, and other applicable requirements
- Prevent fraud, misuse, security incidents, and other unauthorized activity
We will not use personal information for a materially different purpose without obtaining consent where required by law.
3. Email and Marketing Communications
If you request information, register for an event, subscribe to our communications, or otherwise provide consent, CCHM may send you information about educational programs, upcoming events, webinars, courses, admissions opportunities, and related educational content.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in our emails.
Unsubscribing from promotional communications does not prevent us from sending necessary transactional, academic, administrative, or service-related communications where applicable.
4. Cookies, Analytics, and Website Technologies
Our website may use cookies and similar technologies to operate website features, understand how visitors use our website, measure website performance, and improve our services.
We may also use analytics and advertising technologies provided by third-party services. These services may collect information about your browser, device, IP address, website activity, and interactions with our website.
You may be able to manage cookies through your browser settings or other privacy controls available to you. Disabling certain cookies may affect the functionality of some website features.
5. How We Share Personal Information
CCHM does not sell or rent personal information.
We may disclose personal information to trusted service providers that assist us with functions such as:
- Website hosting and technology services
- Learning and student management systems
- Email, telephone, and communications services
- Customer relationship management systems
- Video conferencing and online instruction
- Payment processing
- Website analytics and advertising
- Data storage, security, and technical support
These service providers may process personal information on our behalf and may have their own privacy and security practices.
We may also disclose personal information where required or permitted by law, to protect the rights or security of CCHM or others, or in connection with applicable accreditation, certification, regulatory, or administrative requirements.
6. Information Stored or Processed Outside Canada
Some of the technology and service providers used by CCHM may store or process information outside Canada, including in the United States or other jurisdictions.
When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is stored or processed and may be accessible to courts, law enforcement, or government authorities in accordance with those laws.
7. How We Protect Personal Information
CCHM uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.
Access to personal information is limited to individuals and service providers who require it for legitimate educational, administrative, operational, or technical purposes.
No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted electronically.
8. Retention of Information
CCHM retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable academic, accreditation, legal, regulatory, accounting, and administrative requirements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable retention requirements.
9. Accessing or Correcting Your Information
You may contact CCHM to request access to personal information we hold about you or to request that inaccurate or incomplete personal information be corrected.
In some circumstances, applicable law may limit our ability to provide access to certain information. We may also need to verify your identity before responding to a request involving personal information.
10. Your Consent and Choices
Where consent is required, you may withdraw your consent to certain uses of your personal information, subject to legal, contractual, academic, or administrative restrictions.
Withdrawing consent may affect our ability to provide certain services where the information is necessary to deliver those services.
11. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. CCHM is not responsible for the privacy practices or content of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, or legal requirements.
The “Last Updated” date at the top of this page indicates when the Privacy Policy was most recently revised.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or CCHM’s handling of your personal information, please contact us:
Canadian College of Homeopathic Medicine
Email: [email protected]
Website: homeopathycanada.com